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Applies to: unopened “like new” yarn with receipt
Bought the wrong color? Wanted a different dye lot? Bring it by the store with your receipt or send us an email with a copy of your order. We do not accept refunds on yarn that has been significantly altered from its original form (wound, disrepair, etc).
Our 60-day return policy begins from the original purchase date right here in our store.
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Form of return: store credit only
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Excludes: needles, sale items, books, magazines, patterns, special orders
We don't accept the return of many items other than yarn. If you have doubts, don't hesitate to ask a staff member through email or in person.
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Return shipping policy: customers are responsible
Fees associated with the return shipping will be paid for by the customer. Any comments, questions, or concerns can be directed to
zazayarnshop@gmail.com
